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Delete call logs from admin

Feature Request

Add a feature to allow admins to delete individual call logs from campaigns in client accounts. Main use case is to purge test calls from the records to decontaminate the analytics. This would only remove them from the logs and client billing. Any billing shortage would carry over to the agency billing account.

Posted by Nathan Canning ·
Status: Rejected1 comment

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Comments1

  • voiceaiwrapper

    Team•

    Feb 18

    Call logs are also associated with your billing history and analytics and cannot be directly deleted. If you delete a lead the associated call log will disappear from our system but your billing history will not change and the call will remain in your voice AI provider.

    If you need to run test calls for a client just create a separate test campaign.