Phone Number Pool - Local Presence
Allow user to select Local Presence as an option for phone number pools. This would dial each lead from a number with the matching or nearest area code or timezone location when available.
Allow user to select Local Presence as an option for phone number pools. This would dial each lead from a number with the matching or nearest area code or timezone location when available.
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Comments2
voiceaiwrapper
Aug 26, 2025
This is not doable currently as VoiceAIWrapper supports a global audience (not just US) so area code matching can’t be extended to other geos and will cause conflict. You can instead create separate pools and campaigns according to the lead timezone and orchestrate the campaigns that way.
Nathan Canning
Jan 3
There are only 24 timezones in the world - seems like a manageable number. Many dialing products have solved this, I’m sure your team could too.